CD Roadways Privacy Policy

Effective Date: 5/2/2024

Introduction:

CD Roadways ("we," "us," or "our") is committed to protecting your privacy. This Privacy Policy outlines how we collect, use, store, and protect your personal information when you use our services or interact with our website.

1. Information We Collect:

We may collect the following types of information:

- Personal Information: Name, address, email address, phone number, and other contact details.

- Transactional Information: Payment information and records of transactions conducted with CD Roadways.

- Technical Information: IP address, browser type, device information, and cookies to enhance your experience.

- Other Information: Any other information you voluntarily provide to us, such as through customer surveys or feedback.

2. How We Use Your Information:

We may use your information for the following purposes:

- To Provide Services: To facilitate and process transportation and logistics services.

- Customer Service: To respond to inquiries, requests, or complaints.

- Marketing: To send you promotional materials, newsletters, or updates about our services, unless you opt-out.

- Internal Analytics: To analyze customer preferences and behaviors to improve our services.

- Legal Compliance: To comply with applicable laws and regulations.

3. Information Sharing:

We may share your information in the following scenarios:

- Service Providers: With third-party service providers that assist in delivering our services.

- Legal Obligations: If required by law or legal process to disclose information.

- Business Transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred to the new entity.

4. Data Security:

We take appropriate measures to protect your information from unauthorized access, disclosure, alteration, or destruction. These measures include technical, administrative, and physical safeguards.

5. Data Retention:

We retain your personal information only for as long as necessary to fulfill the purposes outlined in this policy or as required by law.

6. Your Rights:

You have the right to:

- Access: Request access to the personal information we hold about you.

- Correction: Request corrections to any inaccurate or outdated information.

- Deletion: Request deletion of your personal information unless it conflicts with legal or business obligations.

- Opt-out: Unsubscribe from marketing communications by following the instructions in each communication.

7. Cookies:

We use cookies and similar technologies to enhance your browsing experience. You can manage your cookie preferences through your browser settings.

8. Changes to This Policy:

We may update this Privacy Policy from time to time. Any changes will be posted on our website with an updated effective date.

9. Contact Us:

If you have any questions or concerns regarding this Privacy Policy, please contact us at:

CD Roadways

Address: 100 North Howard St. Spokane, WA 99201

Phone: (509) 508-6328